- What are the rates for each of the other services?
- What constitutes a change of destination?
- Can the destination for containers be changed after they've been placed on the flatcar or are en route?
- What constitutes a change of documentation?
- Is there any fee for changing the payer of the freightage when an invoice has already been issued?
- How can I calculate the demurrage on my units?
- What time does the free time start on public tracks?
- When does the free time start for delivering customs documents for containers?
- Can the points accumulated over the month be applied to demurrage for which the customer is responsible (lack of space, cancelled track, closed door, etc.)?
- Can the points be accumulated and applied to physical delays occurring during other periods?
- How is it determined whether a flatcar is overloaded?
These rates can be found in the "useful information" section on our website.
When the originally documented station is changed.
No, intermodal trains cannot be cut and also flatcars are shared with other customers.
Any change made to the waybill that is not a change of destination.
Yes, this is considered a rebilling service and requires a change of document.
You have 24 hours to load/unload from when the units are placed, after this time, demurrage charges apply.
If the car is placed after 8:00 am, the free time will start at 8:00 am the next business day.
The time starts when the flatcar is documented.
Yes, a calculation is made at the end of each month to determine the charges corresponding, therefore it at each month close when points are tallied and applied accordingly.
No, they cannot.
We have a system called WILD (wheel impact load detector), which identifies any unit that is overloaded based on the specifications for each flatcar according to the UMLER.
For more information, please call 01 800 33 77 663 option 6.