FAQs Load YOUR PRODUCT

  1. How do I secure my freight?
  2. At Ferromex, we offer you a team of experts who will advise you on methods and techniques for blocking and securing your freight so as to prevent damage during transport. This team will also train your personnel. Call 01 800 3377 663 for more information or click here.

  3. What happens if I go over the time of 24 hours to load?
  4. You'll be charged a cost for demurrage; we suggest consulting the rules for other services for more information.

  5. Does my car need to be sealed once it's closed?
  6. If the car you want to use is closed, meaning it has doors and/or hatches (boxcars, hoppers, covered flatcar, etc.) it will require seals to establish a witness to enable your recipient to identify that the freight has arrived intact.